J IVORY MEDIA
TERMS OF SERVICE
Effective Date: August 25, 2026
These Terms of Service (“Terms”) govern your access to and use of websites, digital products, coaching programs, live experiences, educational materials and related services offered by J Ivory Media, including The Jordan Frequency and The Creation Slate (collectively, the “Services”). By visiting our website, creating an account, purchasing a product or service, or participating in a program, you agree to these Terms.
1. Eligibility and Acceptance
You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase or participate unless we expressly agree otherwise in writing. By using the Services, you represent that you have the legal capacity to enter into these Terms.
2. Educational and Coaching Services
Our Services are designed for education, coaching, personal development, creativity, career and business reflection. They are not a substitute for legal, financial, investment, medical, mental-health, tax or other licensed professional advice. You remain responsible for your own decisions, actions and results.
3. No Guaranteed Results
We do not guarantee any particular financial, business, career, relationship, personal, spiritual or other result. Examples, stories, projections and participant experiences are illustrative only. Your results depend on many factors outside our control, including your decisions, effort, experience, market conditions and circumstances.
4. Purchases and Payment
Prices and payment terms are shown at checkout. By submitting payment information, you authorize the applicable payment processor to charge the amount shown, including any installment payments you select. You are responsible for keeping your payment information current.
If you select a payment plan, you are committing to the full payment schedule, subject to our Refund Policy and any rights required by applicable law. A payment plan is not a month-to-month subscription that can be cancelled simply by stopping participation.
5. Refunds
Refund eligibility is governed by our Refund Policy, which is incorporated into these Terms by reference. For The Creation Slate live experience, the current policy provides a refund window of seven (7) calendar days from purchase or until the start of the second live session, whichever occurs first, subject to the full terms of the Refund Policy and applicable law.
6. Program Access
Access instructions, login credentials and program materials are for the purchaser only unless we expressly allow otherwise. You may not share, sell, sublicense, reproduce, distribute or commercially exploit login credentials, replays, workbooks, templates, recordings or other proprietary materials.
We may suspend or terminate access for nonpayment, abuse, harassment, unlawful conduct, unauthorized sharing of materials, disruption of live sessions, infringement of intellectual-property rights or other material violations of these Terms.
7. Live Sessions, Recording and Participation
Live group sessions may be recorded and made available to enrolled participants as replays. By participating with your camera, microphone, screen, chat messages or other identifying contribution enabled, you consent to that contribution being captured in the session recording and made available within the applicable member area.
If you prefer not to have your image or voice recorded, you may keep your camera and microphone off and participate through available written methods. Hot-seat participation is voluntary unless clearly stated otherwise before purchase.
Because group programs involve other participants, please use discretion when sharing personal or confidential information. We expect participants to respect one another’s privacy, but we cannot guarantee the conduct or confidentiality of other participants.
8. Intellectual Property
Unless otherwise stated, the Services and all related content—including The Creation Slate framework, names, concepts, workbooks, worksheets, videos, audio, graphics, branding, text, methods and recordings—are owned by or licensed to J Ivory Media and are protected by applicable intellectual-property laws.
Your purchase gives you a limited, personal, non-exclusive, non-transferable license to use purchased materials for your own personal or internal business development. It does not transfer ownership or grant you permission to teach, resell, reproduce, publish or create competing products from our proprietary materials.
9. Your Content
You retain ownership of original information, ideas and materials you submit during coaching or program participation. You grant us the limited rights reasonably necessary to host, display, process and use that content to provide the Services. We will not knowingly use your private program submissions as public marketing testimonials without separate permission.
10. Community and Conduct
You agree not to harass, threaten, discriminate against, defame or abuse other participants or staff; upload unlawful or infringing content; disrupt sessions or systems; attempt unauthorized access; or use the Services for fraudulent or illegal purposes.
11. Third-Party Platforms and Services
We may use third-party platforms such as Kajabi, payment processors, video-conferencing providers, email providers, analytics services and other technology vendors. Your use of those services may also be subject to their own terms and privacy policies. We are not responsible for outages, changes or acts of third-party providers outside our reasonable control.
12. Availability and Changes
We may make reasonable changes to scheduling, facilitators, program structure, technology, content or delivery when needed to operate or improve the Services. If we cancel a paid live program or are unable to deliver a material portion of what was purchased, we will provide an appropriate refund, credit, rescheduling option or comparable remedy as required by the circumstances and applicable law.
13. Disclaimers of Warranties
To the fullest extent permitted by law, the Services are provided “as is” and “as available.” We do not warrant uninterrupted access, error-free operation, specific outcomes or that the Services will meet every individual expectation.
14. Limitation of Liability
To the fullest extent permitted by law, J Ivory Media and its owners, employees, contractors and affiliates will not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Services. Where liability cannot legally be excluded, our aggregate liability will be limited to the amount you paid to J Ivory Media for the specific Service giving rise to the claim, except where applicable law requires otherwise.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless J Ivory Media and its representatives from claims, damages, liabilities and reasonable expenses arising from your unlawful use of the Services, your violation of these Terms, or your infringement of another person’s rights.
16. Electronic Communications
By creating an account or purchasing, you agree to receive transactional communications necessary to deliver your purchase. Marketing communications are subject to applicable consent requirements, and you may unsubscribe from marketing emails using the link provided in those messages.
17. Privacy
Your use of the Services is also governed by our Privacy Policy.
18. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted with a revised effective date. Material changes will apply prospectively unless applicable law allows otherwise.
19. Severability and Waiver
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver of that provision.
20. Contact
Questions about these Terms may be sent to [email protected].
These Terms are intended as a general business policy and should be reviewed by qualified legal counsel for your specific business, jurisdiction and practices.
